Terms of use
Version 2026-11-01
Draft, not yet in force. This version is waiting for legal review and may change.
These terms are between you and Spektra Systems LLC (8201 164th Ave NE, Suite 200, Redmond, WA 98052, USA) and cover your use of ACE (the Service). You accept them when you accept an invitation or first sign in. If you use the Service for an organisation, you confirm you may accept them for it.
Your organisation's agreement comes first
Your organisation, or the managed service provider that serves it, has its own agreement covering the Service: what it pays, what is delivered and the service levels. Where that agreement and these terms differ, that agreement wins. These terms cover how you, as a person, use the Service.
Your account
- Use your own account and keep your password and second factor to yourself. Tell your administrator at once if you think someone else has used your account.
- You are responsible for what is done under your account.
- Give accurate details. You must be 18 or older.
Using the Service
Follow the acceptable use policy at /legal/acceptable-use-policy. Connect only cloud tenants, repositories and accounts you are allowed to connect.
AI output
The Service uses AI to find issues, explain them and suggest fixes. AI output can be incomplete or wrong. Check the evidence the Service shows before you act on it. People decide on and make every change; the Service does not change your cloud on its own, except for the narrow write access your organisation separately grants and the service terms describe.
What belongs to whom
Your organisation owns its data. We own the Service, its software and its content, and give you the right to use it while your account is active. If you send us suggestions, we may use them without owing you anything.
Availability and changes
We work to keep the Service available, but we do not promise it will be uninterrupted or free of errors. We may change features. If a change removes something your organisation relies on, we tell its administrators first.
Suspension and ending
Your administrator can remove your account at any time. We may suspend an account that breaks these terms or the acceptable use policy, or that puts the Service or other organisations at risk. Where we can, we tell the account holder and their administrator first. You can ask for your account to be deleted from Account › Privacy.
Disclaimer and limits
To the extent the law allows, the Service is provided as is, and we are not liable for indirect or consequential loss, lost profits, or losses from acting, or not acting, on the Service's recommendations. Nothing in these terms limits liability that the law does not let us limit, such as for fraud, or for death or personal injury caused by negligence. Your organisation's agreement sets any other limit of liability.
Law and courts
These terms are governed by the laws of the State of Washington, USA. Disputes go to the state and federal courts located in the State of Washington, USA. If you are a consumer, you keep any rights the law of your country gives you.
Changes to these terms
We publish each new version here with its date. If a change matters to what you agreed, we ask you to accept it the next time you sign in.
Contact
Version 2026-11-01.